Customer Portal

Knowledge Base

  1. CloverDX Customer Portal
  2. Knowledge base
  3. What are RETIRED and EOL (End-Of-Life) versions?

What are RETIRED and EOL (End-Of-Life) versions?

Avatar
Lukas Cholasta
  • Updated
Follow

Retired versions of CloverDX products are still supported. That means you're still eligible for raising support tickets if you have paid for maintenance. You can do it either via our Customer Portal or via an email to support@cloverdx.com. However, our development team does not maintain retired versions, which means there are no new bugfixes provided for these versions.

EOL (End-of-Life) versions of the CloverDX product are neither supported nor are bugfixes.

 

It is highly recommended to upgrade to a maintained version of the CloverDX product in both cases. You can find more information about each version on our website: https://support.cloverdx.com/releases/

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments 0

Please sign in to leave a comment.

Related articles

Articles in this section

I want to change my login email address. I need to add or remove user under our account. How? I need to add/remove/update users who have Administrator access I forgot my password and want to recover it. I want to change my password. Why do I see "No valid license" in product downloads? What are RETIRED and EOL (End-Of-Life) versions? User X is part of my team but cannot see our licenses/tickets. Why? How can I assign my license to someone else? I cannot log in, yet I’m convinced I have the right log in details. I completely lost access (I don’t have old emails, forgot my login). What do I do?
See more