Due to changes in macOS, CloverDX Designer (5.8.1 and earlier) is unfortunately NOT compatible with the recent “Big Sur” update to macOS released on Nov 12, 2020.
In order to continue using CloverDX Designer, please DO NOT UPDATE your Mac to version 11 “Big Sur”.
[SOLUTION - UPDATED Nov 20, 21:58 GMT] We have developed a temporary solution, that allows CloverDX users to continue using the product in a virtual machine (VirtualBox) running an earlier version of macOS. However, if possible, we recommend to postpone upgrading your Mac to Big Sur. CloverDX works perfectly on any earlier macOS version (Catalina and older).
To learn more and to get a pre-packaged simple installation bundle for the workaround check out this article - [SOLVED] Running CloverDX Designer on macOS 11.0.1 (Big Sur) using VirtualBox (Temporary workaround).
If I have already updated to Big Sur, will CloverDX Designer work?
Unfortunately, no. The application will start but you will be presented with various error messages that render the product unusable.
There is a workaround available that will let your run CloverDX Designer on a virtual machine – read this post for more information and a pre-installed bundle download.
Is CloverDX Server affected too?
No, CloverDX Server will work just fine. The issue only affects the GUI of CloverDX Designer under the new version of macOS.
How do I know if I am affected?
You are affected if you have recently upgraded your macOS to “Big Sur”. and, Upon starting CloverDX Designer, you may see numerous error messages similar to the following:
- Problem Occurred: ‘Tip of the Day. Layout Shell’ has encountered a problem.
An internal error has occurred.
- An error has occurred. See error log for more details.
Please do not attempt to work with CloverDX Designer in this state.
Will I lose my work or data?
Good news, no. The issues only affect CloverDX Designer user interface and relate to the underlying Eclipse framework. However, to be on the safe side, please do not attempt to continue working with the product, do not make modifications to any files. We cannot guarantee that extensive attempts at using CloverDX Designer under Big Sur will not have negative effects on your project assets (e.g. corrupted files after attempting a Save operation, etc.).
When will a fix be available?
We are still investigating potential solutions to the problem. There is a temporary workaround available – please read more in this article. Unfortunately, we do not have a release date for a permanent fix yet. For further updates, please check this article regularly or contact us at firstname.lastname@example.org
Which versions of CloverDX Designer are affected?
All versions of CloverDX Designer, 5.8.1 and all earlier versions, will be experiencing issues on Big Sur.
Is there a workaround?
Yes, there is a temporary workaround. We have developed a pre-packaged bundle, that allows CloverDX users to continue using the product in a virtual machine (VirtualBox) running an earlier version of macOS. To learn more and to get a pre-packaged simple installation bundle for the workaround check out this article - [SOLVED] Running CloverDX Designer on macOS 11.0.1 (Big Sur) using VirtualBox (Temporary workaround).