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Authentication Issue – Clover

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    admin
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    Hi Shweta,

    I see in your request:

    <rav:Proxy_User_Name>string</rav:Proxy_User_Name>


    "string" value is probably not what you want to pass,right? Sections of SOAP request/header marked as "<!-- Optional: -->" are just suggestions that this tag can be used. If you do not need such tag in your request, remove it. Otherwise provide meaningful value. Value "string" in your case is just suggestion of type.
    I hope this helps.
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    shwetarathi
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    Hi kubosj,

    Thanks for your response.
    I tried to pass arguments instead of the "string" but that wont work either. I also tried to remove that part of code altogether but no luck.

    It still gives me authentication error.

    Shweta
  • Avatar
    imriskal
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    Dear Shweta,

    There are two things we can try in this situation:

    1. Please send me your graph and the whole request produced by SoapUI so we could look for any differences.
    2. Set log level of the graph to DEBUG, it may show you more detailed information about the error or it's cause. If you do not find anything, please send the log to me as well.

    If there is some sensitive information or password somewhere, you can send the files to support@cloveretl.com instead of posting them on our public forum.

    Thank you in advance.

    Kind regards,

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