Record counters in designer layout pane

otto brunner

• July 05, 2014 00:00

• Answered

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Hi

When executing graphs in CloverETL designer (3.5.1) on my notebook, I dont see the record counters on the edges. Is this a configuration parameter or an installation problem of my notebook ?
How can I restore the counters ?

Thanks
Otto

• 

  slechtaj

  • July 09, 2014 11:17

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  Hi Otto,
  
  We have been working on this issue and in most cases the issue has been fixed. Could you please provide us with some detailed information:
  

  • Does the issue appears always, or does it only happen once in a while?
  
  
  • Does it happen with both Server and local graphs?

  
  We are planning some major changes in the next milestone release, that should prevent these sort of issues.
  
  Thanks,
• 

  otto brunner

  • July 27, 2014 20:19

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  Hello Jan
  
  Sorry for the delay (holiday season....)
  
  1) record numbers are always not visible
  2) it happens with local and server projects
  
  Hope this helps
  
  Best regards
  Otto
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  slechtaj

  • July 29, 2014 14:44

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  Hi Otto,
  
  Could you please take a look at the Error log and checked if there is any message? Error log can be found under Window / Show View / Other / General / Error Log.
  
  Thanks.
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  otto brunner

  • July 29, 2014 17:29

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  Hi Jan
  
  No messages in the error log. Console and Clover Log only show info messages.
  
  Regards
  Otto
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  slechtaj

  • July 30, 2014 11:35

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  Hi Otto,
  
  In such case there are a few tips you might try to get that working:
  

  • In such case it may be useful to focus on firewall, try to disable it temporarily and test whether it helped somehow.
  
  
  • In some cases it is also helpful to change timeout settings in Designer -> Window -> Preferences -> CloverETL -> Tracking -> Connection timeout.
  
  
  • In case you changed settings in Designer -> Window -> Preferences -> General -> Network connections -> Active Provider, try to change it back to Native.
  
  
  • In server projects, it is sometimes helpful to unify the project name and the project directory.

  
  
  Hope this helps.

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