No need to worry, just let us know via firstname.lastname@example.org and we will sort it out for you. For security reasons please use your business email address and ideally provide your phone number and other details that will help us identify you.
Articles in this section
- How do I update my company information?
- I want to change my login email address.
- I need to add/remove/update users who have access to licenses or can submit/review tickets.
- I need to add or remove a user. Can I remove myself?
- I forgot my password and want to recover it.
- I want to change my password.
- Why do I see "No valid license" on a particular version in the Customer Portal?
- How do licenses work? What should I do to renew after I pay maintenance?
- What are RETIRED and EOL (End-Of-Life) versions?
- User X is a part of my team but cannot see our licenses/tickets. Why?