Just let us know via firstname.lastname@example.org and we will sort it out for you. We will send you a new invitation/password reset link and everything you'll need. Don't forget to provide us with the name of the company you are working for and your email address within the company, if it’s not clear from the sender address.
Articles in this section
- How do I update my company information?
- I want to change my login email address.
- I need to add/remove/update users who have access to licenses or can submit/review tickets.
- I need to add or remove a user. Can I remove myself?
- I forgot my password and want to recover it.
- I want to change my password.
- Why do I see "No valid license" in a particular version?
- How do licenses work? What should I do to renew after I pay maintenance?
- What are RETIRED and EOL (End-Of-Life) versions?
- User X is a part of my team but cannot see our licenses/tickets. Why?