- Be specific.
- Ideally, ask the question by using proper technical terminology and naming to avoid confusion.
- If you ask anything about CloverDX or a 3rd party software, make sure you include its type and version.
- If the technical question concerns your particular setup, provide us with details such as version of CloverDX Designer and/or Server, your operating system, application server and/or database, your Java version or anything that you find relevant to the issue.
- If you stumble upon an error, provide us with a screenshot and/or a log file.
The rule of thumbs is: the more information we have, the faster we can deliver a solution. More information can be found here.