We're constantly updating the Customer Portal to enhance your experience with more options to manage and self-serve your account.
Chances are things have moved around a little bit. We rarely drop functionality but have been updating the navigation and placement of functions extensively in the more recent updates.
You will find everything either through Your home or the main menu.
To access the main menu, please click your name at the top right or the hamburger menu in the breadcrumbs navigation:
If you're still unable to find some older functionality, feel free to send an email to firstname.lastname@example.org explaining what is missing. We'll be happy to investigate with you.