This guide helps you troubleshoot common login problems on the CloverDX Customer Portal.

• Forgot your password?
• Having trouble logging in, but think you have the right credentials?
• Still can't access your account?

Forgot your password?

1. Select "Reset password" below the login form.

2. Enter your email address associated with your account and click "Send password recovery email."

3. Check your inbox for an email with a password reset link. Click the link and set a new password.

4. Log in with your new password. 

Having trouble logging in, but think you have the right credentials?

Before resetting your password, try these steps:

1. Double-check your email address: Make sure you're using the exact email address associated with your account (it should be your company email).
2. Verify your password: Carefully retype your password, and consider pasting it from a secure source to avoid typos.

Still can't access your account?

If neither of the above solutions work or you've lost access to your email or forgotten your login details entirely, contact CloverDX Support at support@cloverdx.com with your business email address, if possible, and provide your full name and a CloverDX license key that you use to help them identify you. A member of the support team can then help you renew access to your account.