General
Customer Portal & license administration
- What is my Customer Portal profile for?
- Resolving Customer Portal login issues
- I want to change my Customer Portal password
- How do I allocate DX units to licenses?
- What are Professional Services and how to use them?
- Why can't I see any licenses or can't see a specific license I am looking for?
Product download & activation
- Upgrading to CloverDX Server 7.0: Move to Tomcat 10.1
- CloverDX Business Tools license guide
- Which Server download package should I pick?
- How can I find if my CloverDX version is still supported or if it is nearing its end of life?
- The version of CloverDX I need is not available for download. What should I do?
- I'm having trouble activating my products
Getting help & support
- I am new to CloverDX. Where can I find training materials, tutorials and information?
- How to create, view, share, and respond to support tickets
- What do I need to supply to Support in order to speed up the response?
- How to successfully upgrade from version X to version Y (possibly across multiple intermediates)?
- How do I escalate a ticket?
- How do I know if the bug I reported is fixed?
Solutions to known issues
- Microsoft SQL JDBC driver now enforces encryption by default
- [SOLVED] Unable to log-in from CloverDX Designer 7.0 to CloverDX Server when using SSO on macOS
- [UPDATED] A new way to open CloverDX Designer on macOS 15 Sequoia
- Error “ERROR XBM0H: Directory /databases/cloverDb103 cannot be created.” in catalina.out after CloverDX Server upgrade to version 6.5.x on Linux OS
- [UPDATED] JNDI issues in Tomcat 9.0.93
- “Data Manager User Limit Exceeded” error in Server Console notification bar (since CloverDX 6.5.0)
Security announcements
- Security advisory: Tomcat vulnerabilities (March 2025)
- Security advisory August 2024
- Security advisory April 2023
- Security advisories
- Resolving SFTP connection issue by re-enabling SSH-rsa
- Security advisory November 2022 – Text4Shell